about


About Brentacre Car Insurance

Brentacre Car Insurance was formed in Swansea in 1987 by Bill White. Brentacre has remained a family owned and run business ever since, offering solutions for all classes of general insurance. The emphasis has always been on excellent customer service and support, and this is highlighted by the amount of clients that we have retained for so many years. John White joined the company in 1991, bringing with him real knowledge and experience in the area of specialist and modified vehicles. In that time Brentacre has become a market leader in this area of car insurance, offering a combination of service, premium and knowledge that many other companies miss.

Being a family run firm, and with the support of a dedicated and enthusiastic team of experienced employees, we can always guarantee that you will receive a dedicated and personal service, with the aim of always listening to your requirements and finding the best possible deal for you.

Call us now on 01792 650 933 for a quote, or us our online insurance quote form.

Complaints

We pride ourselves on the services we provide to our clients and we hope that you do not have cause to complain. In the unlikely event that you are not satisfied about something we have or haven’t done, we have a set procedure to follow. Please contact our office for details.

Some clients are able to take unresolved complaints to the Financial Ombudsman Service (FOS).

You can contact FOS using the various methods below and we have provided a brief guide to their service here and a link to their website here.

By phone Monday to Friday – 8am to 8pm and Saturday – 9am to 1pm

0800 023 4 567 (calls to this number are now free on mobile phones and landlines)
0300 123 9 123 (calls to this number cost no more than calls to 01 and 02 numbers)
or from abroad on +44 20 7964 0500

By post
The Financial Ombudsman Service
Exchange Tower
London
E14 9SR


Key Features

  • Nearly 30 years of experience
  • Family run business
  • Experienced Employees
  • Specialist Car Insurance
  • Knowledge of Modified Cars
  • Service from Motor Enthusiasts
  • Read some of our testimonials