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Should you be unfortunate enough to be involved in a non-fault motor accident, and we can achieve an admission of liability from the Third Party, one call to Brentacre Assist will help you with all aspects of your claim.

Brentacre Assist Claim Line – 0333 043 1282

We will arrange to report the incident to your insurance company and, where necessary, liaise with all parties involved, including third-party insurance companies, engineers, repairers, etc.

As it’s a non-fault claim, we can, subject to assessment, arrange for repairs to be authorised with your chosen repairer and also arrange for a replacement like-for-like vehicle. The vehicle will be delivered and collected from your home address. If repairs are authorised and arranged by us, you will have no excess to pay.

In the event of a non-fault accident, Brentacre Assist will appoint a qualified specialist solicitor to pursue any injuries suffered by you and your passengers. The solicitor appointed will be fully committed to settling your claim on the best terms possible.

Replacement Vehicle Service

Our network of replacement vehicle suppliers has access to over 35,000 vehicles, taxis and motorcycles and can be delivered to your home address or collected from one of over 300 local depots nationwide.

Vehicle Repair Service

Repairs to your vehicle, subject to assessment, can be authorised to your own chosen repairer. If authorised by us, you will not be required to pay any excess to the repairer upon completion of the repairs.

Litigation Service

Should legal proceedings be deemed necessary to achieve the appropriate settlement, Brentacre Assist will instruct a suitably qualified solicitor to deal with this on your behalf.

Regulation

Brentacre Assist is administered by Connect Claims Group. Connect Claims Group are a subsidiary of Lawshield UK Ltd, which is authorised and regulated by the Financial Conduct Authority (Firm Reference No.306793). Registered office is 850 Ibis Court, Lakeside Drive, Centre Park, Warrington, WA1 1RL. Registered in England No. 3360532.

Customer Benefits

  • Full Accident Management Service for non-fault incidents
  • Report made to the motor insurer as required
  • Internet View of File

Non-Fault Benefits

  • No policy Excess to pay
  • Vehicles assessed by fully qualified, independent engineers
  • Replacement like-for-like vehicle
  • No up-front costs
  • No Win, No Fee
  • Injury and other losses claimed
  • Assessment and treatment arranged